I know today is Tuesday, and for you Twitter Goal diehards that usually means I will scour the internet looking for the funniest and best Twitter cartoons out there. However, I need to discuss a recent Facebook chat that I just had with a non-disclosed third party. I have removed pertinent information about this person, as not to embarrass them publicly.
Other Person(Not Real Name)
Hi Andrew
11:18amAndrew
hello!
11:19am (Other Person)
sorry andrew i hope i am not intruding i justed wanted to say hello and apologise for not getting back to you due to a very busy working schedule
11:21am(Other Person)
having recently signed up to FB, its so nice that i received a lot of favourable responses so i guess this inspires me to come back on the site
11:27amAndrew
that is great! what are you working on?
11:29am(Other Person)
we have just recently launched what i perceive to be one of the most exciting entrepreneurial opportunities in the US
11:29amAndrew
That can not be! (Please note the hint of sarcasm here. This might be where he lost my attention)
I have the most exciting entrepreneurial opportunities in the US right now! 🙂
11:30am(Other Person)
you will be pleasently surprised andrew
in fact to vouch what i say we have in fact shared our operations with a large number of US and canadian counterparts and they are absolutely taken back
11:31amAndrew
so, what is the MLM that you are working on right now.
11:32am (Other Person)
i guess my reason for my claim is based on the fact that nothing like this has EVER existed in the US and in fact we are potentially the first company of its kind now in operation
11:32amAndrew
nevermind, not interested. (Please listen to your prospects, and do not talk just to hear your own voice! When someone asks a question of interest, do not snub them!)
11:32am(Other Person)
not only that we now have a service to provide to a potential 350 million
11:33amAndrew
stop chatting with me, if you are going to waste my time.
11:33amZul
sorry andrew i was just getting to answer your question
would you like me to elborate
11:33amAndrew
if it is brief and to the point
11:34am (Other Person)
we are the first claims management company that can now retreive bank and credit card charges in the US
DO YOU KNOW OF ANY COMPANY THAT CAN CLAIM ALL YOUR CAHRGES BACK OVER THE LAST 6 YEARS
we have an estimated market reach of round 350 million would you like me to continue
we have an affilaited program an online based opportunity
if you would like to know more drop me ypur email address (Apparently brief and to the point are being studied if they fit into the English language)
11:38amAndrew
is the service free? do you pay up front? if so, how much? what percentage of charges would the consumer receive?
11:39am (Other Person)
my apologises i do need to cut short as i need to leave for an engagement but perheps we can continue another time
perhaps i can drop you some info which i think you will be pleaently surprised with
11:40amAndrew
seriously! do not send me anything! (seriously! do not send me anything)
11:40am(Other Person)
thanks have a good day
Maybe this is just a little kvetching, but I believe that when someone asks you a question, you answer them. When someone shows the slightest hint of interest, you expound upon that interest. Social networking is awesome! At the same time, I do not want my to spend my entire day talking to people about the GREATEST Entrepreneurial opportunity in the US. That is an insult to my intelligence and a slap in the face to everything that I do for my business.
The point of this post is simple. When you connect with someone through facebook and twitter do not insult their intelligence by blowing smoke past them. Instead, use the opportunity to connect with them and build a profitable relationship.
I think what you describe is *exactly* what differentiates the sales people who would eventually become enormously successful and those that will always do telemarketing jobs. Specifically, the ability to “read” your audience and adapt your responses accordingly. Some sales people are amazingly good at that. And some… aren’t.
The fact that the sales person you mention was so bad at doing that even when it was blatantly obvious you are not interested makes me think he won’t last at what he’s doing for very long.
Note that another small thing I would add is getting your name wrong. I’m sure you met the sales person who had an entire pitch, but out of sheer laziness called you by the wrong name. It’s okay to err, but the really good ones find a way to get it/pronounce it correctly or at least make it sound like they’re forgot and they’re truly interested. At least that’s been my experience.
Udi,
I completely agree with you that those who show that they do not care are the ones who will be out of the business the fastest. Business is about relationships, and there are so many people who just do not get that when using social networking.
Andy
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